Inspire Your Restaurant Team with Your Reason for Existing

employer of choice mission and core values the job of a restaurant owner
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In the fast-paced, often chaotic world of restaurant ownership, it’s easy to feel overwhelmed — constantly putting out fires, answering questions and making every decision yourself. If this resonates with you, there’s a way to reclaim your time, empower your team and find true freedom. It’s to define and share your why.

In this episode of my “Restaurant Prosperity Formula” podcast, I discuss this game-changing principle. Listen to this episode for the explanation of the principle, why it’s so important for your restaurant business and then the action steps to help you transform your business and create a restaurant that thrives.

What is your restaurant why?

Your why is the foundation of your business. It’s the reason your restaurant exists and what makes it unique. But it’s not just about you—it’s a guiding light for your team, vendors, and customers.

When your team understands your why, they’re empowered to make decisions that align with your vision without needing constant guidance. For instance, if your why is creating a family-friendly environment, your team will naturally prioritize friendliness and hospitality. Without it, they may make decisions that feel logical to them but conflict with your vision.

Why your restaurant why matters to your team

A clear why gives your team the context they need to act independently. It turns a paycheck into purpose. When your why is deeply embedded in your operations, you create a culture where your employees feel connected to the mission.

How to embed your restaurant why into daily operations:

  1. Hiring: Talk about your why during interviews. Candidates who resonate with it are more likely to fit your team culture.
  2. Pre-shift meetings: Use these moments to remind your team of your mission. A quick sentence like, “Tonight, our goal is to create memorable experiences for every guest,” can set the tone.
  3. Celebrate wins: Acknowledge and share stories of team members embodying your restaurant why. It reinforces your mission and shows appreciation.
  4. Coaching opportunities: When correcting mistakes, tie the feedback back to your why to guide improvement while keeping it constructive.

Extend your why to vendors and customers

Your why isn’t just for your team — it’s a powerful tool for aligning with your vendors and customers.

  • Vendors as partners: Share your why with vendors to shift your relationship from transactional to collaborative. For example, if your why emphasizes fresh, local ingredients, communicate this to your suppliers. They’ll prioritize finding seasonal, locally sourced options for you.
  • Engaging customers: Customers connect with stories. Sharing your why through marketing helps them understand your purpose and builds loyalty. Highlight your community involvement, team culture, or any aspect of your business that aligns with your mission.

Core values: The playbook for your why

Your core values complement your why, serving as a framework for decision-making. They ensure that your team acts consistently, even when you’re not there. 

For instance, if one of your core values is “Always put the guest first,” your staff knows they’re empowered to make guest-centric decisions without fear of reprimand. These moments of autonomy build trust and reinforce your why.

Take action

Ready to transform your business? Follow these steps:

  1. Write down your why: Make it clear, concise, and personal.
  2. Share it everywhere: Communicate your why with your team, vendors, and customers. Make it part of your daily conversation.
  3. Document core values: Use them as a decision-making guide to create consistency across your restaurant.

By making your why and core values central to your business, you’ll create a team that’s aligned, motivated, and capable of driving your vision forward. This alignment brings you one step closer to the financial freedom and personal success you deserve.

Remember, you don’t have to do this alone. Success is just a few steps away and resources like my coaching programs focused on the Restaurant Prosperity Formula are here to help.

Take charge of your why, share it boldly and watch your restaurant — and your life — transform.

Click the podcast player above to listen in, or you can watch the video on YouTubeclick here to download the latest episode

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