Just about every week during my group coaching calls with restaurant owners someone asks for tips on finding and hiring great employees. Restaurant owners share their successes with things like how to write job descriptions to attract employees who want to work in a great culture, suggestions for...
I love what I do! I get to help restaurant owners change their lives. I get to help most of them make more money than they've ever made before in their restaurant. To date I've worked with literally thousands of restaurant pros, so I've seen a lot, including a lot of restaurant owners who don't...
These past three years have led many restaurant owners and managers toward restaurant burnout. As a restaurant owner, it’s easy to have a feeling of despair that has been almost impossible to shake. Between group coaching calls, one-on-one coaching calls and discovery calls, I talk with a...
Every couple of months I like to invite a restaurant owner who has benefited from my restaurant coaching program onto podcast. It’s a great chance for the restaurant owner to reflect on all the work they’ve done and the results of their work. It’s also a chance for me to take a...
Hiring a restaurant manager is a challenge, but there’s no greater challenge than finding the right kitchen manager. A lot of restaurant owners look to chefs as an ideal manager in the kitchen. After all, they are people destined to help create an experience in a restaurant that results in...
I have been coaching independent restaurant owners since 2003 and I can tell you with 100% certainty that what almost every restaurant owner wants to know is how you can control your food cost. It doesn’t matter if you're brand new to the restaurant business or you’re a seasoned...
When I first started developing operational systems in restaurants, I relied heavily on spreadsheets. Excel was revolutionary, and I pushed that program to the max. Spreadsheets were the best way to organize the systems, track numbers, track inventory and do all kinds of operational tasks in the...
I talk about the importance of restaurant budgets all the time. One of the best parts of my job as a restaurant coach is completing a budget with a member. It fills my heart with joy to see the hope they feel with a real-life plan to achieve their restaurant goals. Completing the budget process...
Owning a restaurant is one of the most challenging businesses to run. It is not an overstatement when I tell you I talk with restaurant owners on an almost daily basis, whether that be on discovery calls, one-on-one direct access coaching calls, group coaching calls, or late night and weekend...
When I talk about coaching, I’m talking about having tools and support to transform your restaurant and your life. Avery Ward, who is the CEO of Little Italy Pizza in Groveport, Ohio, is a shining example of a restaurant owner who knew there had to be a better way of doing things in his...
Challenges in the restaurant business are a given, but sometimes there are so many in a month, a week or even a day, that you find yourself feeling fed-up and burned out. Losing your passion for your restaurant is the worst thing that can happen to it and everyone involved. If you feel like you...
If I’ve said it once, I’ve said it 1 million times: the two most important systems any restaurant should have are budgets and recipe costing cards. Let’s talk budgets. I am probably on at least one to two budget calls a week with members asking where their numbers should be....
