In the competitive world of restaurants, independent establishments often find themselves comparing their operations to the seamless efficiency of chain restaurants. Chains boast long lines of eager customers, consistent service, and minimal employee issues. However, the reality is that even...

Managing a restaurant as an independent is difficult, especially when you are surrounded by a sea of chain competitors who seem to be successful without even trying very hard. What are they doing that makes them so successful? Why does it look so easy for them? Is it because they have a corporate...