Training new restaurant employees is one of the biggest challenges restaurant owners face. When you get it right, you build a team that runs smoothly, keeps customers happy and sticks around for the long haul. But if you get it wrong, you're stuck in a never-ending cycle of hiring, retraining and pu...
Are your labor costs spiraling out of control and eating into your profits? Do you feel overwhelmed trying to keep these expenses in check? Youā€™re not alone, and Iā€™m here to help. Welcome to the seventh and final tip in this special seven-part series, where I tackle labor cost challenges head-on and...
Have you ever wondered why your best server or cook suddenly leaves and what that actually costs your restaurant? What if the cost is more than just monetary? And to be clear, I'm not talking about subpar performers. I'm talking about team members who are good at their jobs. Letā€™s talk about the rea...
Just about every week during my group coaching calls with restaurant owners someone asks for tips on finding and hiring great employees. Restaurant owners share their successes with things like how to write job descriptions to attract employees who want to work in a great culture, suggestions for wh...
Iā€™ve established for you that itā€™s important to have someone on your staff who does the training of new employees. It can be more than one person, but the point is they are designated as the trainers, and theyā€™re trained to be the trainers. But how do you pay the trainer? Stay with me, and I'll give...
