There is a sticky situation in the restaurant world – gum under the tables. But it's more than just a messy problem; it’s a great way to examine the importance of using systems in a restaurant and why they’re so important. Let’s talk about the tale of two restaurants and...

In the competitive world of restaurants, independent establishments often find themselves comparing their operations to the seamless efficiency of chain restaurants. Chains boast long lines of eager customers, consistent service, and minimal employee issues. However, the reality is that even...

Do you ever walk into your restaurant and think to yourself, who's the idiot not doing their job? It’s so simple, it just takes common sense, right? While it’s frustrating when people don’t do the job you want them to do, I want to share with you why common sense is a myth in...

Your restaurant checklist to manage managers – really, many checklists – is the principle foundation of a strong management team. Being known as the restaurant systems expert and after working with literally thousands of restaurant owners and managers around the world to implement...

You've heard the term restaurant systems. So, what does that mean? And where do you start? Click the video below or continue scrolling down to read about the foundation to all restaurant systems and how to use them to lower restaurant costs and increase profits.

What is the foundation of...

Restaurant checklists. When I say this phrase, I get looks like I’ve just said something very crude. But if you’ve heard me speak at any point, you know I talk about checklists over and over again because they're a critical system to your business. Now let’s talk about how you...