You could serve the best meal in town, but if your restaurant service doesn’t measure up, customers won’t be back. Great food is only half the battle; customer service makes up the rest. This week I’m focusing on how to take your restaurant service from "good enough" to truly...
Since the pandemic many restaurants are telling me tales of some of the most difficult customers I've ever heard. The frustration and impatience directed toward restaurant staff seems to be at a whole new level. But the truth is difficult customers have been around forever. The problem today is...
If I had a dollar for every restaurant owner who is looking for a restaurant pricing strategy to get more bang for their buck, I would be worth a ton of money! Why? Because everyone ties making money with increased sales and the easiest way to increase your sales is to raise your prices. But...
In this episode of The Restaurant Prosperity Formula podcast, host David Scott Peters welcomes back Darren Denington, CFBE, founder of Service with Style. Darren has more than 30 years of experience in the hospitality industry and has an extensive background as a food and beverage director,...
To achieve restaurant prosperity, you have to follow a very specific formula made up of leadership systems, training, accountability and taking action. Today I’m excited to talk to a good friend of mine and fellow restaurant systems supporter.
Now, I want you to tune in to this episode of...