#115: How Restaurant Owner Used Coaching to Save Her Business

In this episode of “The Restaurant Prosperity Formula” podcast, Vicki Moore, owner of a sports bar and grill in Illinois, joins me to share her journey from bartender to restaurant owner. After purchasing the struggling bar eight years ago, she transformed it by revamping the menu, improving quality and creating an inviting atmosphere, growing annual sales from $275,000 to $1.2 million.

We dive deep into the operational struggles Moore faced, including lack of systems, poor delegation and the overwhelming burden of trying to do everything herself. She also discusses the cultural shift within her team as employees embraced the structure, felt heard and took pride in their contributions.

Moore shares practical strategies for overcoming common restaurant challenges, including how to create and maintain systems, implement accountability tools and foster a supportive workplace culture.

Her story is a testament to the power of investing in both people and processes to achieve sustainable success while reclaiming a better quality of life as a business owner.

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Ready to learn more? Get a free 30-minute training video where David outlines exactly what you need to do. 

Sponsor

This episode is being brought to you by MarginEdge. Managing costs is one of the most important parts of running a profitable restaurant—especially now. But between fluctuating vendor prices, waste, labor, and the never-ending list of daily tasks demanding your attention, it can be challenging for even the most experienced operators to keep up. That’s where MarginEdge comes in.

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