#116: Use Your Restaurant Customers’ Feedback for Good with Ovation’s CEO

In this episode of my podcast, The Restaurant Prosperity Formula, I had the privilege of chatting with Zack Oates, founder and CEO of Ovation. Ovation is a cutting-edge guest experience platform that helps restaurants collect and act on customer feedback in real-time.

Oates’s passion for helping restaurants thrive shines through, and his expertise in using data to drive guest satisfaction and retention is something every restaurant owner should hear.

Oates and I discussed how operators can track trends, set goals and motivate their teams to improve key areas like order accuracy or cleanliness. The data empowers you to make decisions that have a direct impact on your restaurant’s success.

If you’re a restaurant owner who values the guest experience and is ready to take action to improve your operations, tune into this conversation to learn how to improve your restaurant and the experiences your customers have.

Let’s keep working toward the success and freedom you deserve. Remember, success is about taking action. What will you do today to make your restaurant better?

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Ready to learn more? Get a free 30-minute training video where David outlines exactly what you need to do. 

Sponsor

This episode is being brought to you by MarginEdge. Managing costs is one of the most important parts of running a profitable restaurant—especially now. But between fluctuating vendor prices, waste, labor, and the never-ending list of daily tasks demanding your attention, it can be challenging for even the most experienced operators to keep up. That’s where MarginEdge comes in.

MarginEdge is a complete restaurant management software that automatically pulls data from your POS and invoices to give you real-time insights into your food and labor costs. No more waiting until it’s too late. With MarginEdge, you get the tools to make decisions in the moment: a daily P&L, price alerts for key ingredients, real-time plate costs. And best of all? No spreadsheets required. Take control of your costs, work more efficiently, and boost your profitability. Visit www.marginedge.com/DSP to learn more and schedule your demo today.

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