You could serve the best meal in town, but if your restaurant service doesn’t measure up, customers won’t be back. Great food is only half the battle; customer service makes up the rest. This week I’m focusing on how to take your restaurant service from "good enough" to truly...

Restaurant customer service is everything in the hospitality industry. When done right, your guests have an experience that creates memories, which are only enhanced by your service. For this episode of The Restaurant Prosperity Formula, I talk with Jill Raff, a highly experienced customer...