In this special “Flipping the Table” episode of my podcast, “The Restaurant Prosperity Formula,” Jonathan and Brianna Cowan, multi-unit restaurant operators, take control, turning the tables on me for an insightful interview. Here's a glimpse of our conversation: full of...
Owning a restaurant is more than just a title; it’s a commitment to lead. How should you take on this commitment? From setting a clear vision and understanding your operations to building a strong team and mastering financial management, I’m talking about what it takes to become the...
My favorite podcast episodes are those with restaurant owners who have transformed their restaurants and their lives. The transformation these restaurant owners made is going to blow you away. Joshua Powell and Joseph Vericella are owners of Clay’s Cafe in Hebron, Ohio. Clay opened its...
If you’re interested in learning how to own a restaurant with a great atmosphere for guests and employees, I want to introduce you to Gina Sidebottom, my guest for this episode. Gina's family has owned Maria's Mexican restaurant, which was started by her mother, Maria, in 1992. They love...
As a restaurant owner, don't you want to be the best restaurant operator you can be? Are you in fact on a mission to find ways to be a better restaurant operator? In this video, I'm going to share with you the four basic things you need to always be improving to be a better restaurant operator.
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Today's podcast episode topic centers around what kind of mindset shift you as a restaurant owner must follow to be the leader your restaurant needs to manage the incredible challenges our industry is facing. I'm excited to share with you how you can take control of what you can control and lead...
The restaurant industry is known for being stressful and people who work in it tend to thrive in the fast-paced, adrenaline-fueled environment. It’s also known for being an industry where people turn to unhealthy coping mechanisms such as self-medication with alcohol, drugs, etc. It’s...
Successful restaurant stories are important for other restaurant owners for inspiration, motivation and comfort. Today's topic centers around the story of one restaurant owner who I’ve talked to in the past. Emmy Barnick, owner of The Captain’s Cabin in Washburn, ND, made incredible...
The major transformation restaurant owners have in working with me is the shift in their company culture. Have you heard people talk about company culture and how important it is? As a systems guy who helps restaurant owners have a life and make money, I can tell you the systems are the easy...
Restaurant customer service is everything in the hospitality industry. When done right, your guests have an experience that creates memories, which are only enhanced by your service. For this episode of The Restaurant Prosperity Formula, I talk with Jill Raff, a highly experienced customer...
