Too many restaurant staff are afraid of upselling. Servers and bartenders don't want to come across as pushy, or they think they're taking advantage of the guest. When they think of upselling this way, they just won't do it. And while nobody likes to be sold to, the best salespeople are working...

Restaurant marketing is the first thing most restaurant owners think of when they want to increase restaurant sales, and I’m the first to tell you I’m not a restaurant marketer. But I can show you an example of how to increase restaurant sales by $250,000 in one year without...

Are your restaurant employees stealing from you? I hate to be the bearer of bad news, but the answer is yes. Stay with me to learn how you’re leaving yourself vulnerable to employee theft and what you can do about it.

This tip is not about how awful restaurant employees are and how they...

 Do the words weekly inventory give you the hives? Does your mind immediately go to something else to avoid even thinking about it? If this is you, it's OK. I know you know it's important. Stay with me, and I'll share with you how you can make the process so much easier and complete a food...

 I don't need to tell you that running a restaurant has always been full of challenges. You’re living it. Right now you’re dealing with costs increasing at a record pace and a real labor shortage. You already know you can't keep doing what you've always been doing. Something must...

I've been coaching restaurant owners since 2003, and I can tell you I learn every day from my members. I coach restaurant owners one on one and in a group setting. What is amazing about group coaching calls is the masterminding that goes on and how each restaurant owner helps their fellow...

Does the thought of weekly inventory send shivers down your spine? Can you hear your managers complaining and resisting now? Do you picture yourself buried in the walk-in for hours on end? Well, the good news is a restaurant that does $2 million in sales or less should absolutely be able to...

Restaurant owners often turn to marketing as the solution to their biggest challenges, not realizing that a lot of times their marketing is creating more challenges. Since my expertise is on restaurant operations and coaching restaurant owners how to become the leaders their restaurants need, I...

Restaurant labor costs are one thing. Having the right amount of labor to handle the business walking through the doors is a completely different thing. So how do you determine how many restaurant employees you really need? Stick with me, and I’ll give you two key indicators to use in your...

Do you have more than one restaurant location or a restaurant with a really strong catering business or retail outlet? Have you been wondering if a commissary kitchen would be the right next move for you? I have some hard and fast rules to help you answer when it might be a good decision to open...

Fear is an extremely powerful thing. It is the kryptonite to any entrepreneur, ultimately stopping you dead in your tracks. In the last two years, many restaurant owners have succumbed to fear because persisting through the unknown was too overwhelming.

In early March of 2022, during my Shoot the...

How do you know when it's the right time to grow from one to two locations for your independent restaurant? While you want to grow, the realist in you how you are going to duplicate yourself when your current location needs you all the time. Watch this video, and I’ll teach you the five...