Do you ever feel like your feedback to managers goes in one ear and out the other? You're not alone. It happens to the best of us. But here's the thing: the problem isn’t your feedback — it’s how you’re delivering it. Let’s fix that with the secrets to giving feedback that works.

Picture this......

My guest for this episode of The Restaurant Prosperity Formula is Avery Ward, CEO of Little Italy Pizza in Ohio and a mentor in my coaching program for restaurant owners. Our discussion highlights Ward's journey from working directly in his restaurant to leading a thriving multi-unit business with a...

You already know that freshness keeps customers coming back. But here’s the twist: it’s not just about having great ingredients—it’s about managing your inventory like a pro. Let’s talk about the ins and outs of inventory management and keeping things fresh so your restaurant menu is always fresh.

Your menu should be working for you, not against you. A well-designed menu can do more than just list your offerings — it can actively drive profits and improve your bottom line. As a restaurant owner, you need to think strategically about how your menu impacts customer choices and your overall reve...

 My guests this week on The Restaurant Prosperity Formula podcast are two restaurant owners who've turned their business around and found their definition of success. Angie and Doug Brown, owners of The Cove Restaurant and Peninsula Golf Course in Long Beach, Washington, came from Big Tech careers. ...

You could serve the best meal in town, but if your restaurant service doesn’t measure up, customers won’t be back. Great food is only half the battle; customer service makes up the rest. This week I’m focusing on how to take your restaurant service from "good enough" to truly unforgettable.

Spee...

In the restaurant business, every dollar counts. Are you doing everything you can to keep your restaurant costs under control? Here are nine simple strategies to control restaurant food, labor and overhead costs.  

Know where your money is going

Before jumping into strategies, it’s crucial to u...

In this special “Flipping the Table” episode of my podcast, “The Restaurant Prosperity Formula,” Jonathan and Brianna Cowan, multi-unit restaurant operators, take control, turning the tables on me for an insightful interview. Here's a glimpse of our conversation: full of takeaways on leadership, per...

Your restaurant point of sale (POS) system is supposed to make your life easier — but what if it’s doing the opposite? Let’s explore whether your restaurant POS system is working for you or slowing you down. If it’s falling short, it may be time to upgrade.

What your POS system should do

Your P...

Imagine running your kitchen like a well-oiled machine—every order is perfect, every customer leaves happy, and stress levels stay low. Sounds like a dream, right? Well, it all starts with one key ingredient: communication. Whether it's in the kitchen, on the floor, or at the bar, good communication...

 Building a strong restaurant team isn’t about luck — it’s about being intentional, setting the right tone and leading by example. Hire the right people, train them well, hold them accountable, and recognize their efforts. When you invest in your team, they’ll invest in you and that’s when your rest...

What if I told you that you could be throwing away thousands of dollars every month? And no, it's not because of a slow night or a bad review—it's something much more avoidable: food waste. With proper inventory management, you can waste less food and save your restaurant thousands.

The shocking...